FAQ
Frequently Asked Questions
Everything you need to know about ZESTO BITES.
Orders and Products:
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1. What is ZESTO BITES?
India's First Chocolate Filled Waffle Chips — a unique combination of crispy waffle chips with rich chocolate filling, crafted for a premium snacking experience. -
2. What flavors are available?
Milk Chocolate, Dark Chocolate, and Combo packs. -
3. Are your products vegetarian?
Yes! All ZESTO BITES products are 100% vegetarian. -
4. Are your waffle chips baked or fried?
Our waffle chips are baked, not fried, making them a lighter snacking option. -
5. Do your products contain preservatives?
We aim to keep our products as clean as possible and avoid unnecessary preservatives.
Shipping and Delivery:
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6. Where do you deliver?
We deliver across India. -
7. How long does delivery take?
Processing time: 1-2 days. Delivery time: 3-7 working days. -
8. Do you offer free shipping?
Yes! We offer free shipping as part of our launch offers (may change in future). -
9. How can I track my order?
You will receive tracking details via SMS/email once your order is shipped.
Returns and Refunds:
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10. Can I return my order?
Returns are only accepted if the product is damaged or the wrong product was delivered. -
11. How do I request a return?
Contact us within 48 hours of delivery with an unboxing video and product images. -
12. How long does a refund take?
Refunds are processed within 5-7 business days after approval.
Product and Storage:
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13. How should I store ZESTO BITES?
Store in a cool, dry place away from direct sunlight. -
14. What is the shelf life?
Our products typically have a shelf life of around 3-4 months (check packaging for exact date). -
15. Will the chocolate melt during delivery?
In hot weather, slight melting may occur, but it does not affect taste or quality.